If you cannot see all the instruments in the Market Watch window, simply right-click your mouse in the Market Watch area and select ‘show all’.

‘Trade Context is Busy’ is a common MetaTrader 5 error. It occurs because MetaTrader 5 cannot process multiple requests at the same time. To fix this error, simply close and open your MetaTrader 5 trading platform again. Please read our MetaTrader 5 error code guide which outlines common MetaTrader 5 error messages.

The chart time on MetaTrader 5 platforms reflects server time, which cannot be changed.

Current swap rates can be found on our ''swap rates'' page. Swap rates can also be found within the MetaTrader 5 platform: simply go to Market Watch, right-click on an instrument and select ‘Specifications’. A new window will then open and the swap rates will be displayed.

If you hold open a position over Wednesday night, the amount added or subtracted to your account as a result of the swap rate charged is three times the usual amount. Triple swap rates are charged in the rollover period on Wednesday night to account for the settlement of trades over the weekend, during which no swap rates are charged due to the market being closed.

Demo accounts will expire after 30 days of inactivity. If the demo account is still active, check that you are using the correct account number, password and server, which can be found in the email you receive when you first open the account. Alternatively, you may check your platform credentials in the trading section.

The ‘invalid account’ error occurs when your username or password is incorrect. This can also occur if you have selected the wrong server address. Please check your account details and try again.

In order for expert advisor (EA) to function on MetaTrader 5, you must click on the ‘Algo Trading' button in your trade terminal

In order for you to log in to your MetaTrader 5 trading account, you will need your account number and password. These details were sent to you when you first opened your account.
Once you have your account number and password, simply install the MetaTrader 5 platform on your PC and select 'File' then 'Log in to Trade Account'. A login box will then appear in which you will be able to enter your account number, password and select the relevant server.
When typing your password, you should ensure that it is entered correctly. If you are copying and pasting, make sure not to copy any extra spaces over.
You should also ensure that you select the server name mentioned in the email containing your login details. If you cannot see the server in the drop-down list, simply type it manually as live(server number).Foti Markets.com and select ‘Login’.
You will see your connection status update in the bottom right-hand corner of the platform. If the connections status shows ‘invalid account’, make sure your password was entered correctly. If it shows ‘no connection’, double-check that the server address was entered correctly.

You must first download the MetaTrader 5 mobile application from the apple or android stores. Once this is downloaded and opened, follow the steps below:
1. Go to ‘Settings’
2. Click on 'Manage Accounts' or 'Settings'
3. Then click on the small plus sign or select 'New Account'
4. Then select 'Log in to an existing account'
5. Search for the broker name
6. Select the server your account was set up on
7. Enter your login credentials and password
8. Click on 'Sign In'

You will see this error message if you try to connect to an incorrect server. You should log in to your mobile app and select the correct server from the list.

No, you cannot directly install an EA script or indicator on the mobile version of MetaTrader5.

An EA can be installed on your trading platform by following the steps below.
Firstly, download and save the EA executable file. Identify whether the file is archived or in its normal format. To perform this check, right-click on the file and select ‘Properties’. At the top, it will say if it is a MetaQuotes Language 5 file. If it is not, it is most likely an archive. If the file is archived or zipped, make sure to unzip the file.
Now, open your MetaTrader 5 platform. At the menu bar, click ‘File’ and navigate to ‘Open Data Folder’. Double click the ‘MQL5’ folder and open the ‘Experts’ folder. Now go back to where you have downloaded your EA and drag it into the open ‘Experts’ folder.
Once done, close all windows. Restart MetaTrader 5 platform and the EA should appear in your ‘Navigator’ panel.

As you are trading leveraged CFD products, you will be able to open positions that are larger than your account balance. This means that a smaller move in your favour will result in a larger profit and a smaller move against you will result in a large loss. If the price of the CFD you are trading gaps or moves against you quickly, it is possible that you could lose more than your account balance.
Although we will attempt to close your position when the margin level falls to 50% of the required margin (stop out level), we cannot guarantee that your account will not enter into a negative balance. You will be in margin call when the margin level drops to 100% of the required margin; at this point, you will see the position change colour in your trading platform. This is an indication to take appropriate measures by either reducing the exposure or adding additional funds to the trading account. If the margin level drops a further 50%, the platform will automatically start closing out positions.

If your account balance becomes negative, we recommend you contact our “support team” so we can discuss the options available to you.

All three trading platforms are popular amongst Forex brokers. MetaTrader 5 was built by Metaquotes, has been around for the latest and remains the most popular amongst traders while cTrader is relatively new in comparison and has several features that do not exist on other platforms. MetaTrader 5 is a newer version of MetaTrader 4. Each of the trading platforms we offer is different and we recommend that you try demos of all of them to see which one best suits your trading style. The user interface, advanced take profit and stop loss systems, detachable charts, varying chart time frames, live sentiment and depth of market displayed by default are among the key differences. There is also a vast range of custom indicators and EA readily available for MetaTrader 5.

A trading account is connected to a trading platform. For example, it is not possible to view your MetaTrader 5 trading account on cTrader. For each trading platform that you use, you will need to create a new trading account specifically for that platform. You can easily create new trading accounts from your Client Area.

The time displayed on the trading platform cannot be changed. To ensure that daily chart candles close in line with the New York market close (5 p.m. ET), Foti Markets sets its server time to GMT+2. During daylight saving time (DST), the server time shifts to GMT+3. This setup ensures consistency in price charts across different time zones.

To improve the time it takes for orders to be executed, you can try hosting your trading platform on a virtual private server (VPS). VPS can significantly improve order execution times as they are usually located in the data centre, which has fast and reliable internet connectivity.

An account is considered to be hyperactive when the number of server requests exceeds 3,000 messages per day; therefore, you may receive an email notification. We are notified of accounts placing large numbers of requests by our server administrators as they slow down the server's performance.
Server requests usually come about as a result of an EA being left active. This results in the creation of server messages such as:
“open order”
“close order”
“pending order”
“no money”
Please check your account and make changes to your EA to reduce the number of server messages.

An investor password is a read-only password that you may use to build and analyse your account's portfolio. Getting an investor password is easy. Simply open the MetaTrader 5 platform.
Go to ‘Tools Options, Server’, and select ‘Change’. Enter your current (master) password, tick ‘Change Investor’ (read-only) password and enter your desired password.

To locate your MetaTrader 5 log files, open your MetaTrader 5 terminal. Go to the ‘File’ menu and open the ‘Data’ folder. A new window will open with the 'Logs' subfolder. Within this folder, you will be able to find all the log files, and you may refer to the specific date.

As the platform is installed locally on your computer, we cannot influence how slowly or fast it works. There might be several reasons, such as:
1. too many indicators being installed and used on charts,
2. too many charts opened at the same time,
3. any extra software, such as EA,
4. small RAM on your PC
5. or a large influx of data received at your platform
We suggest you install a separate platform and run it without any EA and indicators to see if it fixes the problem. You may also contact our support team, who will be able to troubleshoot the problem for you.

A free margin is the amount of funds you have available in your trading account that can be used to open more positions or cover losses of open positions. If your trades are making a profit, you will see your free margin increase.

We do offer Netting accounts on our MetaTrader 5. Should you wish to request one, please contact our “support team”.

In currency trading, ‘gapping’ typically occurs when the currency reopens for trading after a weekend/rollover. Gaps are usually caused by low liquidity in the market. It is possible to retrieve the missing data by refreshing the chart if the gap has occurred because the chart has not updated correctly.

The 'market is closed' error message means you are trying to trade outside of the product's trading session. To check the trade hours of a product, please right-click on the product in the Market Watch window and select ‘Specifications’, which will open a new window with the trading hours of the selected product.

Different instruments have different trading hours attached to them. For detailed information on the trading hours for different products, you may refer to our “Trading Hours” page.

Yes, cryptocurrency trading is available 24/7 on our platform, including weekends. For more details on specific trading conditions, please refer to the “Crypto” page on our website or check the trading platform.

Stocks are available exclusively on the Foti Markets's MetaTrader 5 platform. To have them added to your account, please email us at @Foti Markets.com. Your MetaTrader 5 trading account must be funded for the request to be successful.

You receive your MetaTrader 5 password when you first open your trading account. For security reasons, we recommend that you change the password when you first access your account. You may also lose or forget your password and need to reset it.
To change the password on the platform, select the ‘Tools - Options - Server’ tab and then the ‘Change’ button.
Enter your current password and make sure ‘Change Master Password’ is checked.
Enter your new password, ensuring it is a minimum of five characters long and is a combination of upper- and lowercase letters and digits. Confirm the password in the second box and select ‘OK’. The change was successful if no error messages appear.
If you have forgotten or lost your password, you can reset it via your Secure Client Area. Sign in and select ‘Change Trading Account Password’. Enter and confirm your new password and select ‘Save’. You will also receive an email confirming the change was successful.

The visual mode option does not appear in the Strategy Tester window by default. To make the option visible on screen, drag to expand the Tester window and you will be able to view the option.

The ‘invalid account’ error means you are using an incorrect username or password. This can also occur if you have selected the wrong server address. Please check your account login details and try entering them manually without any spaces.

Depending on the technology you are using, it is quite normal to experience some freezing or delays on your platform during news or other volatile periods, simply because of the influx of data reaching your terminal. To minimize the risk of freezing, it is advisable to use the fastest possible internet connection with the highest possible hardware specifications. Hosting your platform on a VPS instead of your local hard drive would also minimize such occurrences

Depending on the technology you are using, it is quite normal to experience some freezing or delays on your platform during news or other volatile periods, simply because of the influx of data reaching your terminal. To minimize the risk of freezing, it is advisable to use the fastest possible internet connection with the highest possible hardware specifications. Hosting your platform on a VPS instead of your local hard drive would also minimize such occurrences

To enable notifications on the MetaTrader 5 platform, you can use the built-in ‘Notifications’ feature by navigating to the ‘Options’ window.
For the built-in feature, go to the 'Tools' menu, and click on 'Options'.
Now switch to the 'Notifications' tab and adjust the settings as required.

You can change your password for security reasons or reset it if you forget it. To change the password, open the MetaTrader 5 platform and navigate to the 'Tools' menu. Under the ‘Tools’ menu, click on 'Options' (or click CTRL+O). Move to the 'Server' tab and click on the 'Change' button.
Enter your current password and choose the 'Change Master Password' option. You may now set your desired new password and click on the 'OK' button to save your new password.

Platform freezing is common if there is an increased influx in the amount of data reaching your terminal. Make sure you are on a dedicated high-speed network connection.

Platform freezing is common if there is an influx in the amount of data reaching your terminal. Make sure you are on a 4G data or strong WiFi, with a high internet speed.

In Forex, ‘spread’ is the difference between the bid and the ask price.

Foti Markets has two MetaTrader 5 account types, a Standard Account and our market leader, the Raw Account.
Foti Markets does not charge a commission on Standard Accounts; instead, it marks up the spread by 0.8 pip above the pricing rate received from our pricing providers.
The Foti Markets Raw Account shows the raw interbank spread received from our pricing providers. On this account, we charge commission of $3.5 per standard lot round turn.

Foti Markets supports the trading of micro lots. A micro lot in MetaTrader 5 is represented as 0.01, which is equivalent to 1000 units of the base currency.

Trading over the internet on the world’s most popular trading platform, MetaTrader 5, is easy.
Once you have downloaded and installed the trading platform, simply log in and double click on an instrument in the Market Watch screen. In the Order window that appears next, enter your desired trading volume and then click on ‘buy market’ or ‘sell market’. A market execution order will then be processed.
The MetaTrader 5 platform will automatically fill your order providing there are sufficient funds in your trading account. Your open position will appear in the trading terminal and the profit/loss and margin will be calculated in real time according to price movement.

‘Margin’ is the amount of money required in your account in order to open a position. Margin is calculated based on the current price of the base currency against USD, the size (volume) of the position and the leverage applied to your trading account. If you do not have sufficient free equity available, you will be unable to open a position on the trading platform. The free margin amount shown in the trading platform is the amount you have available to use should you wish to open additional positions.
Margin is calculated using the following formula:
Margin required = (current market price x volume) / Account leverage
In practice, this would be calculated as follows:
If you open a position of 0.1 (10000) in EUR/USD at the current market price of 1.35645 and your account has a leverage of 1:400, you would calculate the margin required as follows:
(1.35645 x 10000) / 400 = $33.91
In this example, the margin on this position would be $33.91; therefore, in order to open a position of this size you would require at least $33.91 in free margin in your trading account.

Meta Trader 5 allows pending orders to be set. Pending orders are stored on the trade server and are executed when the conditions set are met.

Meta Trader 5 allows trailing stop orders to be set from within the Trade terminal.

If you have no free margin, your positions will be stopped out. Under certain circumstances, your account balance can also become negative should the losses on the positions stopped out exceed your account balance.

Foti Markets margin call level is 100%. This means that you will receive a margin call when your equity is 100% of the margin required on your open positions. Equity is calculated as (Balance + Open Profit/Loss).

Foti Markets's margin stop out level is 50%. This means that if your free margin falls below 50%, then your positions will be automatically closed. MetaTrader 5 will automatically close them in order of the largest losing position to the smallest.
The margin stop out level is calculated using the following formula.
Margin level = equity / used margin x 100% = margin level %
Worked example
The margin on a $10,000 USD (equity) trading account with 1 standard lot open position on USD/JPY and 100 times leverage would be calculated as follows:
= 10,000 / 1,000 x 100%
= 1000% margin level
If the position moves against you and your equity fell to $5,000, the calculation would be:
= 5,000 / 1,000 x 100% = 500% margin level
If the position moved against you even further and the equity fell to $499, the position would be stopped out as the margin level would have fallen below 100%.
= 499 / 1,000 x 100% = 49.9% margin level.

The Deal Confirmation window displays a summary of the order that you have placed, including the order number, quantity (volume) and price the order was filled at. The date and time the order was placed is displayed in the Trade window.

You can generate account statements from within the trading terminal by selecting the ‘History’ tab. Right-clicking within the History area will open a new tab. From here, you will be able to select the time period of the statement that you wish to generate. Right-clicking again will provide you with the option to save the report to disk or in HTML format for viewing in a web browser.

Meta Trader 5 has a real-time position-keeping feature where you are able to see your account balance, equity, margin and free margin in real time in addition to the profit or loss on any open positions. This information can be found within the ‘Trade’ tab inside the Terminal section of the platform. Your account history can be found under the ‘History’ tab in the same area.

If you are a new client, please click: https://my.fotimarkets.com/#/user/register?code=T00001
If you are an existing client of Foti Markets, you can open an additional demo account from within your Client Area.

Demo accounts will only expire after 30 days of inactivity.

A ‘long’ position is much the same as entering into a BUY transaction, conversely a ‘short’ position is much the same as entering into a SELL transaction.
By way of example if you BUY 1 standard lot or 100,000 units of EUR against USD you are entering into a ‘long’ position. If on the other hand you sell 1 standard lot of 100,000 units of AUD against USD you are entering into a ‘short’ position.

There are no limits to the number of trades that you must place each month.

There is a limit of 200 orders, open or pending, on your account at any one time. Once you reach 200 orders, you will not be able to place any more trades.

Foti Markets does not offer any deposit bonuses.

Our Meta Trader 5 platforms is set to automatically close your positions when your margin requirement reaches 50% (stop out level). This process is automated and is not a guarantee that your account will not enter into a negative equity situation. We recommend that you always maintain a balance in your account over and above your required margin. If the stop level is reached, a market order is triggered to close your open positions at the next available price in the market.
Events such as markets gapping over the weekend or on major holidays, where liquidity is thin, can increase the chance of your positions being stopped out and a negative equity situation occurring. We advise that you use stop loss orders to limit your risk and monitor the margin level in your account regularly. You will be responsible for any negative balance in your trading account.

You can keep your positions open for an indefinite period of time as long as there is no expiry attached to the product contract.

Yes, you may log in to multiple accounts on one platform using the Meta Trader 5. You may also install several instances of the Meta Trader 5 platform for each login.

Yes, it is possible to log in to your Meta Trader 5 account with the same username and password at the same time on different computers.

Yes, you are able to use the Meta Trader 5 trading platform on an Apple Mac.

Slippage is an inherent part of financial markets. Whether you are trading Stocks, Futures, CFDs on Commodities or Forex, you will be subject to slippage. When you place a market order, you are requesting your order is filled at the current market prices; however, if the market has moved between the time you place your order and the time it has been filled, your order may be filled at a different price. Slippage can increase when markets become volatile, such as over new releases. You should keep this in mind when trading outside of normal market conditions.
Stop loss orders, when triggered, enter the market as market orders; therefore, there is no guarantee that your order will be filled at the price you placed your stop loss.

The charts on Meta Trader 5 reflect the 'Bid' price only; the 'Ask' price is not shown on the charts. You can, however, draw an 'Ask' line on the charts by clicking on the chart and selecting 'show ask line'. This will result in an estimation of the 'Ask' price, which is based entirely on the spread. You should bear this in mind when conducting any historical analysis using the charts available in Meta Trader 5.

The latency from your computer to Foti Markets's trade servers can be tested by conducting a ping test.
The instructions below explain how a ping test can be conducted:
Step 1: On your computer, go to the ‘Start’ menu and type 'CMD' in the 'search programs and files' field.
Step 2: Type in the word 'ping' followed by a blank space and the IP address of the server you wish to ping.
Step 3: The bottom line on the resulting output will show in milliseconds the minimum, maximum and average time it took to send and receive data between your computer and the server.

Market orders are submitted at the current market price; however, these may not necessarily execute at the price requested. The trader executes these orders with a volume and price offered by the CFD provider and they will be filled at the best available bid/ask for the size (volume) the trader is trading. Market orders generally allow for the faster execution of orders without any requotes.

The trader may execute using a pending order if they expect the market to go up or down but do not wish to enter until a certain price level is reached; the order will not be filled if price does not reach this level.
A pending order is broken up into six types:
+ Buy Limit
+ Sell Limit
+ Buy Stop
+ Sell Stop.

It is an instruction from an investor to buy a certain amount of an asset. A buy order opens at the asking price and closes at the bid price.

It is an instruction from an investor to sell a certain amount of an asset. A sell order opens at the bid price and closes at the ask price.

When a trader wishes to buy (or go long) below the current market price, a buy limit order is placed, which gets executed when the market dips and touches the requested price, that is, if the ask price on the platform drops to a level equal to or lower than the specified buy limit price.

When a trader wishes to sell (or go short) above the current market price, a sell limit order is placed, which is executed if the bid price on the platform rises to a level that is equal to or higher than the specified sell limit price.

When a trader wishes to buy (or go long) above the current market price, a buy stop order is placed, which is executed as soon as the ask price is found equal to or higher than the specified ‘stop’ price.

When a trader wishes to sell (or go short) below the current market price, a sell stop order comes in place, which is executed as soon as the bid price is found equal to or lower than the specified ‘stop’ price.

A trailing stop is a type of stop loss order attached to a trade that moves as the price fluctuates. It is designed to lock in profits or limit losses as a trade moves favourably by a certain amount of pips, as set by the investor. It is important to note that trailing stops only move if the price moves favourably. Once it moves to lock in a profit or reduce a loss, it does not move back the other way.

On the Foti Markets's Meta Trader 5 platform, if the account is perfectly hedged and does not require any margin, the positions will remain open.
Please note that different hedge margin level and settings may be applied to different products and platforms. The option to hedge a position while in negative Free Margin may not be available across our full product offering. We suggest you make yourself fully aware of the product specifications of the instruments you are trading or intend to trade. We recommend establishing a demo account to familiarise yourself with the Hedging Mechanics and associated risks.
For further clarification, please contact our support team.

You are liable to pay a margin before the CFD product is issued, and you may be required to pay more margin before a trade is closed.

Foti Markets Futures CFDs are set to expire on the day the contract expires on the underlying market. When a Futures CFD contract expires, all the open positions are closed at the Futures settlement price as reported by the Futures exchange.
This process usually takes place on the day following the expiry. Open positions are not rolled to the next month, so any clients wishing to hold long-term positions must reopen the trade on the next available contract.